How to Update a User's Role

To update a user's role in User Management:

1. Go to the Admin Portal.
2. Click User Management from the menu on the Left.
   1. If you don't see User Management, click on the three lines in the top left of the window.
3. Use the search field to find the user. 
4. Select the checkbox to the left of the user's email address. 
5. Click the pencil/paper icon to make an update. 
6. Use the drop-down menu to select a new role for the user. 
7. Click Update. 

Note: Updating a user's role in the middle of a Live Session could potentially log the user out of the classroom. Updating a user's role in User Management does not automatically update the user's role on the class roster. 

You can also follow these instructions to update a user's name. The user will still be able to change their display name before entering a classroom. 

 Need more help? Contact Support.