In order to enable sub-rooms in your live class, you have to make sure the set is marked as active in the Admin Portal. To manage Sub-Rooms in the Admin Portal:
- Go to the Admin Portal.
- Click Classes (Class Management in v3.0) from the menu on the Left.
- Select your class or use the search field to find your class.
Select Sub-rooms from the menu on the left.
You can simply select or unselect the radio button below the label “Active.”
You can also activate or deactivate the set of sub-rooms by clicking the check box to the right of the name.
Then, click the edit icon.
Select or deselect “Active.”
Note: If the set is not activated before the live session, you will have to end the class, go to the Admin Portal, and make it active.
Click here for more information on using Sub-Rooms.
Need more help? Contact Support.