How to Mute Microphones Upon Entering a Classroom

Learner audio streams are automatically unmuted when they enter the class unless they've manually muted their microphone. As an instructor or administrator, you can adjust these permissions in our Admin Portal to ensure learner audio streams are automatically disabled or enabled upon logging in.

1. Go to the Admin Portal.
2. Click Classes (Class Management in v3.0) from the menu on the Left.
3. Select your class from the list of Active Classes or use the search field to find your class.
   
4. Click the class name.
5. Select Details.
6. Click the Common Configuration (Configuration in v3.0) tab.
7. Click the Checkbox next to Mute microphones upon entering.
   1. If the box is checked that means the feature has been activated and microphones will be automatically muted when a learner logs in.
   2. If the box is unchecked that means the feature is deactivated and microphones will not be muted unless done manually by the user.
8. Click Save changes.