In the Lobby of your class users can test their system to ensure that audio, microphone, camera, screen sharing, connectivity, and PDF share are all functional
- In the lobby of your class (before you join), click on the settings gear in the top right of your portrait.
- The Device Settings tab will expand from the right side of the window.
- Click on Test Your System.
- Click Start to begin your system test.
- Run through all of the tests and select Yes or No in response to the prompts.
- Once you've finished all of the tests, you can Save Log or Send Results. Sending your results will open a ticket with our support team.
Need more help? Contact Support.