Engageli 3.1 Feature
This feature is available in Engageli 3.1. Click to learn more about Engageli 3.1. Click to read the Engageli 3.1 release notes.
There may be some learners or participants who are unable to join the session via their computer or mobile apps due to connectivity issues or who simply want to participate in sessions or meetings by audio only. The dial-in option allows users to join the live session as a learner by calling the session-specific number which can be enabled in the Admin Portal. If learners dial into the session, they will be listed in the Class Gallery as anonymous “Phone Guests” and they will not appear in the attendance analytics for the class session. They will be placed at a table like all other learners and will get a notification of any audio changes, so they will know if they are speaking to the whole class or just their tablemates. If they would like to unmute to speak, they can press 2, and repeat to mute. If they would like to come to the Podium to be heard by the whole class, they can press 1, and repeat to lower their hand.
Best Practices
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If you have a camera-on policy for your classroom, consider making an allowance for dial-in users, as they will not have the ability to be camera-on.
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Ensure you communicate group engagement guidelines, such as when and how you'd like learners to unmute and speak, raise their hands, or when they need to stay muted during presentations of content, direct instruction, videos, etc.
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Dial-in users will not have a displayed name. To ensure that you provide attendance credit or know who is in attendance, we recommend asking all users to introduce themselves by unmuting and sharing their names and pronouns. You or your staff can document your dial-in users' names in the Notes for future reference.
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Set aside 1-2 minutes during table-based activities for learners to introduce themselves at their tables. Assign one group manager or representative to take notes or adds ideas from dial-in users to Whiteboards or shared Google/Microsoft 365 materials, so their contributions are included.
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Record your sessions so that dial-in users can return to the recording in the Playback Room and engage in interactive components such as Polls, Whiteboards, Google/Microsoft 365 materials.
How dial-in learners appear in the Class Gallery
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