Setting up Permissions
The first time you enter a classroom, you will be required to allow permissions at a browser level and sometimes at a system level.
Mac & Chrome
- Browser Permissions
- Click "Allow". If you don’t see the "Allow" button, click the icon on the left side of the URL address bar.
- You will see a pop-up on the left asking you to grant Camera access to Engageli. Click Allow.
- Next, you will see a pop-up on the left asking you to grant Microphone access to Engageli. Click Allow.
- If you accidentally clicked “Block” in either of the pop-ups, click the icon on the left side of the URL address bar.
- Make sure that the settings for the Camera and Microphone are both set to On/Allow.
2. System Permissions
If your system has not enabled browser access to your camera and microphone, you will be prompted to open System Preferences or (a drop-down notification will appear on the right of your URL bar).
- Click System Settings (
) or the Apple logo in the top left corner of the screen to access the System Settings.
- Select Security & Privacy.
- Click the lock icon at the bottom of the window to make changes.
- Enter your password to unlock.
- Select Camera from the menu on the left.
- Check the box next to Google Chrome/Microsoft Edge (if unchecked).
- Select “Later” when prompted to quit & reopen Microsoft Edge.
- Select Microphone from the menu on the left.
- Check the box next to Google Chrome/Microsoft Edge (if unchecked).
- Select “Later” when prompted to quit & reopen Microsoft Edge.
- Select Screen Recordings from the menu on the left.
- Check the box next to Google Chrome/Microsoft Edge (if unchecked).
- Select Quit & Reopen to apply changes.
- Go back to your Engageli classroom.
Note: If you don’t see the Quit & Reopen pop-up, you’ll need to manually quit the browser (Cmd +Q), and then reopen it.
You will now be in the lobby area of your classroom, where you can edit your camera and microphone, add a background and test your system, before joining the classroom.
Windows & Chrome
1. Browser Permissions
- Click "Allow". If you don’t see the "Allow" button, click the icon on the left side of the URL address bar.
- You will see a pop-up on the left asking you to grant Camera access to Engageli. Click Allow.
- Next, you will see a pop-up on the left asking you to grant Microphone access to Engageli. Click Allow.
- If you accidentally clicked “Block” in either of the pop-ups, click the lock icon on the left side of the URL address bar.
- Make sure that the settings for Camera and Microphone are both set to On/Allow.
System Permissions
If your system has not enabled browser access to your camera and microphone, you will see a message directing you to update your system settings.
- Click the Search bar at the bottom of the screen.
- Search for Privacy.
- In the Settings, click Camera (under App permissions on the left).
- Switch Camera access On.
- Scroll down and make sure “Let desktop apps access your camera” is also switched On.
- Click Microphone (under App permissions on the left).
- Switch Microphone access On.
- Scroll down and make sure “Let desktop apps access your microphone” is also switched On.
- Close the settings and go back to the Engageli login screen.
- Refresh the page.
You will now be in the lobby area of your classroom, where you can edit your camera and microphone, add a background and test your system, before joining the classroom.
Need more help? Contact Support.