In the Lobby of your class, all users can test their system to ensure that audio, microphone, camera, screen sharing, connectivity, and PDF share are all functional.
- In the lobby of your class (before you join), click on the settings gear in the top right of your portrait.
2. The Device Settings tab will expand from the right side of the window.
3. Click on Test Your System.
4. Click Start to begin your system test.
5. Run through all of the tests and select Yes or No in response to the prompts.
6. Once you've finished all of the tests, you can Save Log or Send Results. Sending your results will open a ticket with our support team.
7. Click the arrow button at the top of the pop-out window to exit the System Test.
Need more help? Contact Support.