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How do I turn on closed captioning? (Instructor-Browser)

  • Updated

 

You can add closed captioning directly on Engageli and use the Google Chrome browser's ‘Live Captioning’ feature.

 

This article includes:

Captions are available during a live class and transcripts can be viewed in the Engageli Playback Room. The captions ONLY capture the instructor's audio, and learners' audio on the podium when the class is in Room Mode. It does not capture any conversations at individual tables (Table Mode). We recommend enabling the accessibility settings for both Engageli and Google Chrome.

How to Enable Captions in the Admin Portal

First, before your class, enable captions in the Admin Portal. 

  1. Go to the Admin Portal.
  2. Click Classes on the left to expand the menu. 
  3. Select your class or use the search field to find your class. 
  4. On the Details page, click the Live Configuration tab.
  5. Check the box for Captions during live session.
  6. Check the box for Create caption vtt file when recording. [This creates the transcript.]
  7. Click Save Changes.

If you can't enable these settings, contact your institution's administrator or Engageli support.

 How to Turn on Captions in Engageli

Accessibility Settings

  1. Open Settings (gear icon) at the bottom left of the screen.

  2. Select Accessibility.

  3. Toggle Enable Captioning to the right. You might have to wait a few moments for the captions to initialize. 

  4. Click the Save button.

CleanShot 2023-09-18 at 12.56.32.png

How to Turn on the Google Chrome ‘Live Captioning’ Feature

If you're using Google Chrome, this feature can be used for live classes or video playback in the Playback Room.

  1. Go to the Customize and Control menu (three dots) in the top right corner of your web browser. 

  2. Click Accessibility.

  3. Turn on Live Caption.

CleanShot 2023-09-18 at 13.01.01@2x.png

Seeing Captions 

After you’ve enabled captions on Engageli and adjusted settings for the Google Chrome Browser, you will see captions in a display that you can move around the screen.

CaptionsInstructor.png

How to Direct Your Learners to Turn on Captions

Direct learners to turn on captions in the Settings (gear icon) at the bottom left of the screen.

Playback Room Transcript

When learners watch a recording of your class in a Playback room, they will see captions in the Transcription tab, if a caption vtt file was created. They can search captions and it will show all recorded captions.

Remember that audio at tables is never recorded. Only the instructor at the staff table, anyone on the podium, all speaking in room mode, and panelists are included in the recording.

Note: If you have captions enabled, you can download the transcript for the class recording in the Recordings section of the Admin Portal. 

 

Instructions for Engageli 3.0

This article includes:

Captions are available during a live class and transcripts can be viewed in the Engageli Playback Room. The captions ONLY capture the instructor's audio, and learners' audio on the podium when the class is in Room Mode. It does not capture any conversations at individual tables (Table Mode). We recommend enabling the accessibility settings for both Engageli and Google Chrome.

 

How to Check Feature Availability

First, check to make sure the captioning feature is available for your institution.

1. In the Engageli classroom, click the gear icon at the bottom of the screen.

2. Click the Accessibility button to open the settings.

3. Check the Captioning Status at the top.

4. If captions are available for your institutions, you’ll see two green check marks below the status.

If captions are not available, contact your institution's administrator or Engageli support.

How to Enable Captions in a Classroom (Required)

Each classroom must have captions manually enabled in the admin portal before captions can be activated in a classroom. Click here for more information.

How to Turn on Captions in Engageli

There are two ways to turn on captions within an Engageli classroom: Accessibility Settings and More Actions menu.

Accessibility Settings

1. Click the gear icon on the menu bar at the bottom of the screen.

2. Click the Accessibility button to open the settings.

3. Check “Enable Captioning” to enable captions for your classroom.

4. Uncheck “Display Captions if you don’t want captions displayed for you, but want your learners to have the option.

Settings.png

More Actions Menu

1. When you enter the class, open the More Actions menu (three dots).

2. Select Turn on CC.

3. Uncheck Display Captions if you don't want captions displayed.

TurnOnCC.png 

 

How to Turn on the Google Chrome ‘Live Captioning’ Feature

If you're using Google Chrome, this feature can be used for live classes or video playback in the Playback Room.

  1. Go to the Customize and Control menu (three dots) in the top right corner of your web browser. 

  2. Click Accessibility.

  3. Turn on Live Caption.

Seeing Captions 

After you’ve enabled captions on Engageli and adjusted settings for the Google Chrome Browser, you will see captions in a display that you can move around the screen.

 

How to Direct Your Learners to Turn on Captions

After you turn on closed captions, your learners will be able to display them. Direct learners to select Display Captions from the More Actions (three dots) menu at the bottom of their screens.

 

Playback Room Transcript

When learners watch a recording of your class in a Playback room, they will see captions in the Transcription tab. They can search captions and it will show all recorded captions.

Remember that audio at tables is never recorded. Only the instructor at the staff table, anyone on the podium, all speaking in room mode, and panelists are included in the recording.

Note: If you have captions enabled, you can download the transcript for the class recording in the Recordings section of the Admin Portal. 

 

 Need more help? Contact Support.

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