If you are having trouble running a poll or quiz on Engageli, make sure that the Tags are large enough and placed correctly on your document of choice.
If you get a 'Tag Not Found' error, this means that Engageli does not recognize your poll or quiz Tag. To resolve:
- Ensure the Tags are large enough on your document or slide. They must be at least 75x75 px in size.
- Ensure that the Tag is within the document or slide boundary. If they run outside the document or slide boundary, they will be cut off and will not work.
- Ensure that you are sharing your document or slides in full screen (present mode).