If you join an Engageli classroom using an older computer or if you have low internet bandwidth, you can adjust your settings to optimize your learning experience.
1. Check your internet connection
Other computers/devices using the same network can cause the network to slow down, which can result in audio and video issues.
2. Switch to Low bandwidth mode
Click the More Actions (three dots) menu at the bottom of your screen, and then click Low bandwidth mode. This mode will save bandwidth by automatically turning off the video feeds of other learners at your table and when learners raise their hands at the podium. Video feeds in the gallery will still be visible in a merged view. The merged gallery view will save bandwidth by merging the gallery into one video feed for all learners instead of having individual video feeds for each learner.
3. Turn off your video
Turning off your video feed is an easy way to lower your computer’s CPU usage and improve network traffic. If needed, discuss with your instructor beforehand, but start your video only when you have to or leave it off for the duration of your class session.
4. Mute your audio
Your audio doesn’t use as much bandwidth as your video, but you can reduce your bandwidth by muting your audio when you’re not speaking.
5. Close other applications
To free up more network resources, close other applications and programs you do not need during your Engageli session.
For optimal performance with Engageli, we recommend keeping your operating system and browsers up to date. You may have trouble using certain features on Engageli if you are joining your virtual classroom in parallel with CPU- intensive applications such as cloud computing and streaming services.
Need more help? Contact Support.