To ensure you can join your Engageli class with no problems, make sure to run connectivity and media tests prior to joining.
1. At the bottom of the login screen, click the Run system tests button.
2. Then, click the Start button.
3. Go through each test to check your computer’s audio, microphone, camera, screen sharing and connectivity.
4. If the test reveals anything that need to be addressed, find a troubleshooting article with instructions on how to resolve the issue:
Click here for more information about Engageli’s technical requirements.