Need to mute or unmute a specific learner during class? This guide shows you how to manage individual audio settings to reduce distractions and maintain engagement.
As an instructor, you can easily mute and unmute individual learners as needed.
1. Hover over the learner’s video feed in the Class Gallery or on the podium.
2. Click the three dots, and then select Mute from the drop-down menu.
Please note: Muting a learner in the gallery will also mute them at their table group and on the podium if their hand is already raised.
3. To unmute, hover over the learner’s video feed and select Request to unmute to send a notification request to the learner.
Need more help? Contact Support.