If your system has not enabled access to your Microphone or Camera, you’ll be prompted to open System Preferences (a drop-down notification will appear to the right of your URL bar). Follow these instructions to properly set up your computer’s system permissions.
Instructions
- Click Open Preferences or click the Apple logo in the top left corner of the screen.
- Click System Preferences.
- Select Security & Privacy.
- Click the lock icon at the bottom of the window to make changes.
- Enter your password to unlock.
- Select Camera from the menu on the left.
- Check the box next to Google Chrome (if unchecked).
- Select “Later” when prompted to quit & reopen Google Chrome.
- Select Microphone from the menu on the left.
- Check the box next to Google Chrome (if unchecked).
- Select “Later” when prompted to quit & reopen Google Chrome.
- Select Screen Recordings from the menu on the left.
- Check the box next to Google Chrome (if unchecked).
- Select Quit & Reopen to apply all the changes.
Note: If you don’t see the Quit & Reopen pop-up, you’ll need to manually quit Chrome (Cmd +Q), and then reopen it.
Need more help? Contact Support.