If your system has not enabled access to your Microphone or Camera, you’ll be prompted to open System Preferences (a drop-down notification will appear to the right of your URL bar). Follow these instructions to properly set up your computer’s system permissions.
Instructions
- Click Open System Preferences.
- Click the lock icon at the bottom of the window to make changes (only if the icon is locked).
- Enter your password to unlock.
- Select Camera from the menu on the left.
- Check the box next to Microsoft Edge (if unchecked).
- Select “Later” when prompted to quit & reopen Microsoft Edge.
- Select Microphone from the menu on the left.
- Check the box next to Microsoft Edge (if unchecked).
- Select “Later” when prompted to quit & reopen Microsoft Edge.
- Select Screen Recordings from the menu on the left.
- Check the box next to Microsoft Edge (if unchecked).
- Select Quit & Reopen to apply changes.
Note: If you don’t see the Quit & Reopen pop-up, you’ll need to manually quit Microsoft Edge (Cmd +Q), and then reopen it.
Need more help? Contact Support.