If your system has not enabled desktop apps such as Google Chrome to access your Microphone or Camera, follow these instructions to properly set up your computer’s system permissions.
Instructions
- Click the Search bar at the bottom of the screen.
- Search for Privacy.
- In the Settings, click Camera (under App permissions on the left).
- Switch Camera access On.
- Scroll down and make sure “Let desktop apps access your camera” is also switched On.
- Click Microphone (under App permissions on the left).
- Switch Microphone access On.
- Scroll down and make sure “Let desktop apps access your microphone” is also switched On.
- Close the settings and go back to the Engageli login screen.
- Refresh the page.
Need more help? Contact Support.