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Overview of Engagement Indicators

Overview

This article introduces engagement indicators--green circles or dots that appear throughout the Live Classroom to help Instructors and TAs quickly assess how active a table or individual user has been over the past few minutes. The size of each circle reflects the current engagement level, giving staff an at‑a‑glance view of overall activity. The larger the circle, the higher the level of engagement.

Engagement is measured on a five-level scale:

  • Very Low
  • Low
  • Medium
  • High
  • Very High

When activity is first detected by a participant, their indicator appears at the Very High level. If no additional activity occurs, the indicator gradually moves down the scale over several minutes. With continued inactivity, it eventually disappears.

There are two types of indicators: table indicators and individual user indicators:

  • Table indicators show the average engagement level of everyone at a table.
  • Individual indicators reflect the engagement level of a specific participant.

The following sections will detail each type of indicator.

Individual Engagement Indicator

An individual engagement indicator reflects how active the participant has been within the last few minutes. This indicator will appear as a dot and can be seen in the following areas of the Live Classroom:

  • When viewing the Class Gallery, these will appear at the corner of the user's portrait, as highlighted in the below screenshot:

    The indicator will appear in any of the Class Gallery variants (e.g. Class Gallery views tab, side gallery, or overlay gallery).
  • When looking at the List View of the Tables view tab, these will appear next to the user's name, as shown below:

Hovering your cursor over the green dot will yield a tooltip specifying the user's engagement level (e.g. Very Low, Medium, etc). If the user has no green dot, it means they have had no recent engagement activity.

Table Engagement Indicator

Table engagement indicators reflect the overall activity level of a table's participants and appear as green circles or partial circles (i.e. like a slice of a pie chart). This information can be seen when looking at the Table View of the Tables view tab, as highlighted below:

There is a bit of nuance in how the green circles are reflected for table level indicators, so we'll go into details about this.

The radius of the green circle indicates the table's overall engagement level. In the below example, we can see the green engagement circle's radius is significantly smaller than the table's radius, indicating low engagement:

To determine the radius, the system will take the average engagement level of all participants. This means if a table has 2 participants and one has low engagement, while the other has high engagement, the radius of the circle will be roughly half of its maximum.

In the event that one or more participants at a table has no engagement activity, instead of seeing a full green circle, you'll only see a portion of a circle--similar to a slice of a pie chart. The percentage of the green slice represents the percentage of participants at the table who have some level of engagement activity. For example, in the below screenshot, we can see the table has 3 participants and the percentage of the green slice is two-thirds of the entire "pie". This means only 2 out of the 3 users seated here have some level of engagement--one user is has no recent engagement.

You can also look at both the percentage and radius of the slice to determine the table's activity at a more granular level. In the below example, where the percentage of the green slice is two-thirds of the circle and its radius is about half of what it could be, it means only 2 of the participants at this table are engagement and their overall average is about medium:

Notes

Below are some important notes regarding engagement indicators:

  • Instructors and TA do not contribute to engagement levels. This means you will not see individual engagement indicators associated with them nor will they have any influence on table-level indicators.
  • Engagement indicators may update with a delay of up to 60 seconds.
  • Only certain types of user activity count toward engagement. In general, actions that contribute to class‑wide or table‑level interaction are included. Specifically, the following activities will increase a user's engagement level:
    • Writes a question or answer in Q&A
    • Responds to a poll question
    • Raises hand
    • Lowers hand
    • Shares screen with their table
    • Shares screen with their class
    • Uses emoji reactions
    • Sends a chat message (private chats are not included)
    • Initiates audio activity (speaking, unmuting microphone)

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