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FAQs

Instructor FAQs

  • What's the difference between a shared Class Doc and Table Docs?
  • How do I activate a tag?
  • Can I change a learner's display name?
  • How do I save table whiteboards?
  • What's the difference between showing a clip from a YouTube link and an uploaded video?
  • What's the difference between Content Management and Content Manager in the Admin Portal?
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Teaching Assistant (TA) FAQs

  • How do I mute all learners as a TA?
  • What can I do as an instructor in a sub-room?
  • Can TAs send announcements to the class?
  • Can Learners and TAs invite guests to a Playback Room?

Learner FAQs

  • What does "Show My Video to All Classmates" do?
  • How do I log in as a guest speaker?
  • How do I add closed captioning? (Learner)
  • How do I fast forward and rewind recordings in the Playback room?

General FAQs

  • Where am I in the classroom?
  • How do I know how many people are in the classroom?
  • How can I make the PDF share larger?

Troubleshooting FAQs

  • How can I add a background to my video?
  • What does "Mic & Cam Unreachable" mean on someone's video feed?
  • How can I tell if others can't hear me?
  • Can I change the avatar that appears when my camera is off?
  • Accessibility Statement
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