FAQs

Instructor FAQs

• What's the difference between a shared Class Doc and Table Docs?
• How do I activate a tag?
• Can I change a learner's display name?
• How do I save table whiteboards?
• What's the difference between showing a clip from a YouTube link and an uploaded video?
• What's the difference between Content Management and Content Manager in the Admin Portal?

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Teaching Assistant (TA) FAQs

• How do I mute all learners as a TA?
• What can I do as an instructor in a sub-room?
• Can TAs send announcements to the class?
• Can Learners and TAs invite guests to a Playback Room?

Learner FAQs

• What does "Show My Video to All Classmates" do?
• How do I log in as a guest speaker?
• How do I add closed captioning? (Learner)
• How do I fast forward and rewind recordings in the Playback room?

General FAQs

• Where am I in the classroom?
• How do I know how many people are in the classroom?
• How can I make the PDF share larger?

Troubleshooting FAQs

• How can I add a background to my video?
• What does "Mic & Cam Unreachable" mean on someone's video feed?
• How can I tell if others can't hear me?
• Can I change the avatar that appears when my camera is off?
• Accessibility Statement