General
- Accessibility Statement
- Accessibility Tip Sheet
- Audio Issues Troubleshooting Guide
- Camera Issues Troubleshooting Guide
- Can I Join Multiple Classrooms at the Same Time?
- Changing the Name of Your Classroom
- Classroom Auto-Archive and Auto-Delete Policy
- Common Issues When Uploading PPTX for File Share
- Deleted Data Recovery Policy
- Enabling Sign Language Support
- Engageli Closed Captions Guide
- Engageli Minimum System Requirements
- Engageli Partner Support Guide
- Getting error of "iat is in the future" when trying to join classroom.
- How Attendance is Calculated
- How can I set up my classroom for proctoring?
- How does the classroom lock mechanism work?
- How to Access the Admin Portal
- How to Export SCORM files from Engageli
- How to Fix Echo Issues in the Classroom
- How to Screenshare a PowerPoint Slideshow with Speaker Notes on a Single Monitor
- How to Use a Microsoft Surface PC as an External Touchscreen Monitor?
- How to View Support Tickets Submitted by Your Organization
- I am being randomly kicked from the classroom
- I am getting a "Permission denied" error when trying to switch between cameras
- I am in class and my learners say they are also in class, but I don't see any of them
- I am stuck at the class lobby with the "Joining room..." message
- I am trying to change my login email address, but the system keeps using same one.
- I'm getting an error saying that my email is not recognized or that it isn't on the class roster.
- Introduction to Engageli's Module Builder