Screen Sharing Issues - Mac

If you're encountering issues when trying to share your screen on a Mac, this article covers the common causes and how to resolve them.

Instructions

1. Go to the Apple icon in the top left corner of your screen.
2. Select System Settings....
3. Select Privacy & Security.
4. Select Screen and System Audio Recording.
5. Flip the switch next to your Chrome, Edge or Brave to enable access.
6. If you do not see your browser in the screen recording section, click the plus icon.
7. Go to the applications folder and select your browser.
8. Click Open.
9. Quit and relaunch the browser. 

Note: You must restart Google Chrome for these changes to take.

If screen sharing issues persist, please see steps below. 

Check Sharing Settings

Instructions

1. To check your Sharing settings, go to the Apple icon in the top left corner of your screen.
2. Select System Settings from the drop-down menu.
3. Search for and select Screen Sharing.
4. Check the box for Screen Sharing if it is not already checked. 

Note: If the box for Remote Management is checked, you might not be able to share your entire screen on Engageli, and will need to contact an Administrator at your institution. However, you will be able to share browser tabs.

Instructors can also use the PDF Live Share to share a presentation directly in Engageli without sharing your screen.

Reset screen sharing permissions

1. Go to Systems Preferences, then Security & Privacy, and then scroll down to Screen Recording.
2. Uncheck Google Chrome.
3. You will then be prompted to quit and relaunch the browser.
4. Go back to your Screen Recording permissions and recheck Google Chrome, and then quit and relaunch your browser one more time.
5. Lastly, click the lock in the bottom right corner to prevent further changes.
6. Go back to your Engageli classroom and attempt to screen share

 Need more help? Contact Support.