If you or someone in your organization would like access to view tickets submitted to our Support team, we can provide you with access if approved by your organization’s main contact.
- Email mailto:firstname.lastname@example.org.
- Include “Support ticket access request” in the subject line.
- Add the following details to the body of the email:
- Email addresses of the users who would like access
- Name of your organization
- Once your request for access has been approved, we’ll email to confirm that access has been granted.
Check Submitted Tickets
- Visit the Engageli Support Center.
- Click the Sign in button at the top right side of the page.
- Sign in and click My activities.
- Then, click Organization requests.
Need more help? Contact Support.