If you or someone in your organization would like access to view tickets submitted to our Support team, we can provide you with access if approved by your organization’s main contact.
Request Access
- Email mailto:support@engageli.com.
- Include “Support ticket access request” in the subject line.
- Add the following details to the body of the email:
- Email addresses of the users who would like access
- Name of your organization
- Once your request for access has been approved, we’ll email to confirm that access has been granted.
Check Submitted Tickets
- Visit the Engageli Support Center.
- Click the Sign in button at the top right side of the page.
- Sign in and click My activities.
- Then, click Organization requests.
Need more help? Contact Support.