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General

  • Is it possible to make documents and videos shared during class available to Learners afterwards?
  • Is there a maximum duration for a live class session?
  • Low Capacity Mode
  • Mic and Camera Permissions Guide
  • Microphone icon is green, but no sound is detected in Engageli
  • My classroom won't load
  • My Learners are not Receiving Credit for a Class Session
  • My webcam is on and working, but I can't see myself in my video feed
  • Network and Firewall Access and Frequently Asked Questions (FAQ)
  • No Camera or Microphone Devices Found
  • Not Seeing a Grade or Credit in your Gradebook for a Recent Session?
  • Overview of Bandwidth Modes
  • Overview of Engagement Indicators
  • Overview of the "Test Your System" Tool
  • Overview of the Classroom Lobby
  • Playback Room Guide
  • Resources for New Engageli Users
  • Roles: Lead Instructor, Co-Instructor, and TA
  • Screen Sharing Issues - Mac
  • Supported Authentication Methods
  • System Role vs Classroom Role
  • Unable to Activate Action Tag/Poll/Quiz/QR Code
  • Unable to share screen, keep getting error
  • Understanding "Mic & Cam Unreachable" on Video Feeds
  • Understanding Class Name Limitations
  • Understanding Interaction Controls
  • Understanding Microphone Statuses
  • User is Seeing a Green Screen Instead of a Video
  • User is Unable to See Webcam Videos and Unable Hear Anybody Else in the Classroom
  • Using an iPad as a Second Monitor
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